Installation and Quick-Start Guides

Explainers' custom-designed visual work instructions can be used as installation and quick-start guides. Product illustrations allow users to see what the end product looks like and what steps they need to get started.



Example of Explainers setup guides

Problem

Stryker, a global company, needed the setup guides they include with their products available in sixteen languages, making translation costs high.

Solution

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Calls for Assistance Minimized with Quick-Reference Installation Guides

Installation Guides reduce calls for assistance

Problem

Pro Co introduced new technology with their Momentum sound system and experienced an excessive amount of calls from first-time business clients regarding setup of the system.

Solution

We developed a quick-reference sheet that guides a novice installer through the setup steps of this complicated system.

Number of Returns Reduced with Product Illustrations

Product Illustrations sample

Problem

Jensen needed to reduce product returns on their radios due to poor installation from do-it-yourselfers to retail technicians.

Solution

We accommodated a range of end-user competence and experience levels by creating a visual installation guide.

This approach reduced product returns and improved relations with retail dealers.

Custom Instructional Manuals for Concrete Product Machinery

Custom Instructional Manuals from Explainers

Problem

Besser, an ISO 9000-certified company and custom builder of concrete product machinery, needed instructional manuals for their clients that were specifically tailored to their machines.

Solution

We developed the installation, parts, maintenance and operation manuals that Besser provided to their clients to operate and maintain their machines safely.

Computer-Based Training Used for Technicians and Sales Force

Computer-Based Training (CBT) visual work instructions

Problem

Eaton needed to train the technicians and the sales force in the operation of their Mobile Diagnostics 200 Scan Tool on a limited budget.

Solution

We developed a computer-based tutorial that walked users through the tool's functions and capabilities using simulations and instruction.


You've spent tons of time making sure your products are top notch. Now ensure they are installed and used correctly. Contact Explainers to discover just how easily your products can be explained to the user.