| Operator Instructions | ![]() |
Installation and Quick-Start Guides | ![]() |
Maintenance and Service Procedures | ![]() |
Repair and Testing Instructions | ![]() |
Training Materials and Job Aids |
Maintenance and Service Procedures
Lower capital equipment expenses by assuring that current equipment is maintained and serviced correctly. Maintenance and service procedures that use visual work instructions can convey directions quickly.
Problem
Unskilled workers needed to quickly understand and perform complicated maintenance procedures on medical device manufacturing equipment.
Solution
Used as both training and job aids, our visual work instructions:
- Reinforced operator understanding of best practices
- Reduced operator errors and equipment downtime
Better Maintained Equipment Realized
Through Documented Procedures and Signoffs
Problem
Improperly cleaned equipment and undocumented cleaning resulted in defective products and lost yields for our manufacturing client.
Solution
By visually indicating signoffs and capturing standard best practices:
- Workers consistently maintained equipment.
- Client's yields increased.
Quick Reference Maintenance Guides for Infrequently Used Equipment
Problem
Workers were required to remember maintenance procedures for equipment they didn't work on regularly.
Solution
We created visual quick-reference guides that were easily accessible. These allowed workers to accurately perform the procedures, which extended the life of our client's capital investment.
Step-by-Step Visual Instructions Reduces Downtime
Problem
Routine maintenance such as replacing glue tips was causing too much downtime. Our client needed to keep their packaging line running and wanted help for their operators.
Solution
By following our clear step-by-step visual instructions, workers could quickly perform maintenance, which
- Decreased downtime
- Freed up technicians
Touch Screen Electronic Manual Available Through Intranet
Problem
MDA Scientific needed a technical manual for their toxic gas monitoring system that could be housed on their computer/business system.
Solution
We developed an electronic manual that allowed for touch-screen control and access for both operators and technicians. Included within the manual are hyperlinks and video showing maintenance personnel making actual repairs.
Lean manufacturing requires quick, regular and precise maintenance management and servicing for all equipment. Explainers increases the likelihood of this happening through custom designed visual maintenance and service procedures.






