Our Clients

We’re proud of our world-class clients and the extensive body of work we’ve delivered over our 35 years of service. In addition to the clients listed below, we provide technical documentation services to several prominent clients who have asked that our association remain confidential.

...Since 2015

Develop visual work instructions for petrochemical plant operations and maintenance.

(Visited 1 times, 1 visits today)
...Since 2002

Develop multi-lingual work instructions for pharmaceutical product manufacturing.

(Visited 1 times, 1 visits today)
...Since 1983

Provide extensive technical support services for product installation, operation and maintenance of Eaton truck transmissions, clutches, diagnostic tools and hybrid power systems. Create component maintenance manuals for Eaton Aerospace.

(Visited 1 times, 1 visits today)
...Since 2003

Develop operator work instructions for manufacturing of cereal, candy, packaged dry food and bakery products.

(Visited 1 times, 1 visits today)
...Since 1992

Design and develop automotive technician training courses for vehicle steering and brake systems.

(Visited 1 times, 1 visits today)
...Since 1990

For both AT&T and predecessor companies, provide broad range of services including documentation and training for telemanagement software and cellular telephone sales.

(Visited 1 times, 1 visits today)
..Since 2008

Develop visual field procedures for linesmen and underground field crews.

(Visited 1 times, 1 visits today)
...Since 1999

Develop aftermarket service documents for truck axles and brakes.

(Visited 1 times, 1 visits today)
...Since 1997

Develop setup and operation documents for Cisco Aironet Wi-Fi systems

(Visited 1 times, 1 visits today)
...Since 1983

Provide extensive technical support services for manufacturing, installation and aftermarket service of automotive steering systems.

(Visited 1 times, 1 visits today)
...Since 1983

Develop records processing procedures for use by Michigan’s criminal justice system.

(Visited 1 times, 1 visits today)
...Since 2006

Create visual operator work instructions for manufacturing automotive glass products.

(Visited 1 times, 1 visits today)
...Since 2003

Develop and implement visual nursing procedures using an intuitive visual interface.

(Visited 1 times, 1 visits today)
...Since 1985

Provide extensive technical product support services for installation, operation and maintenance of surgical instruments and hospital equipment.

(Visited 1 times, 1 visits today)
...Since 1990

Provide wide range of aerospace component documentation services including manufacturing, testing, and maintenance.

(Visited 1 times, 1 visits today)
...Since 1998

Develop installation, operation, maintenance and parts manuals for Besser’s complete line of concrete product manufacturing equipment.

(Visited 1 times, 1 visits today)
...Since 2000

Develop installation and maintenance documents for U.S. Postal Service bulk mail equipment.

(Visited 1 times, 1 visits today)
... since 2010

We’re at work right now applying our Explaining skills to the Supply Chain Manual of the International Aerospace Quality Group.

(Visited 1 times, 1 visits today)

Testimonial

I have to say I am very impressed with your team’s work. The procedure is a lot less complex and even fun to read.

(Visited 1 times, 1 visits today)
New Program Team Leader
Confidential Client

With Explainers, there’s communication and collaboration. They take your idea in a totally different direction than envisioned—for the better. They match and surpass our expectations.

(Visited 1 times, 1 visits today)
Jack Patterson
Eaton Corporation

[O]ur entire experience . . . was pleasant. We couldn’t appreciate enough how simple, clear and concise Explainers made instructions and processes appear. They continue to take the complicated and make it simple. It’s communication without clutter!

(Visited 1 times, 1 visits today)
Chris Ward
Bronson Healthcare Group

We used [Explainit®] documents to train without translating them first, and even though our workforce is entirely Spanish-speaking, we assembled [the product] with no problems.

(Visited 1 times, 1 visits today)
Lean Project Engineer
Confidential Client

[Explainers] . . . took the concept, brought solution options to the table, and then worked with us to deliver a product that exceeded our expectations.

(Visited 1 times, 1 visits today)
Eugene Clark
Eaton Corporation

We are changing constantly to satisfy the requests of our customers; having [Explainers] onsite allows us to move with the changes while keeping response time quick and percentage of errors low.

(Visited 1 times, 1 visits today)
Jim Graham
Delphi Corporation Service Engineering

The excellent working relationship I have with Kaylynn and Explainers leaves me confident the work required will be done correctly, and with the latest graphic art technology.

(Visited 1 times, 1 visits today)
Ken Hill
Delphi Corporation Service Engineering

I just pulled [the work instruction] off the printer, and it looks beautiful! So beautiful, it almost makes me cry!

(Visited 1 times, 1 visits today)
Productivity Manager / Training Team Leader
Confidential Client

I have the utmost confidence that Explainers’ deliverables will always be of impeccable quality and add value to our publications. I never hesitate to recommend Explainers to others.

(Visited 1 times, 1 visits today)
Jan Haan
Stryker Instruments Division

Affiliations